Golden Genie Casino is a popular online gaming platform that offers a wide range of games, bonuses, and promotions to its players. However, with so many options available, it can be overwhelming for new players to navigate the site and find the information they need. In this article, we will answer some of the most frequently asked questions about Golden Genie Casino, including account registration, deposits and withdrawals, games and software, bonuses and promotions, and security and support.
Introduction to Golden Genie Casino
Golden Genie Casino is a licensed and regulated online casino that operates in the United Kingdom and other countries. The casino is owned and operated by a reputable company and is known for its fair and random games, as well as its excellent customer support. Players can access the casino through their website or mobile app, and can choose from a variety of games, including slots, table games, and live dealer games.
For more information about Golden Genie Casino, visit their website at goldengenie-casinos.com.
Golden Genie Casino: Account and Registration FAQs
How do I create an account at Golden Genie Casino?
To create an account at Golden Genie Casino, simply click on the «Sign Up» button on the homepage and follow the prompts to enter your personal and contact information. You will need to provide a valid email address, password, and other details, such as your name and date of birth. Once you have completed the registration form, you will need to verify your email address and provide proof of age and identity.
What information do I need to provide during registration?
During registration, you will need to provide basic personal and contact information, such as your name, date of birth, email address, and physical address. You will also need to create a username and password, and provide proof of age and identity. Make sure to provide accurate and up-to-date information, as this will be used to verify your account and process any withdrawals.
Golden Genie Casino: Deposits and Withdrawals FAQs
What deposit methods are accepted at Golden Genie Casino?
Golden Genie Casino accepts a variety of deposit methods, including Visa, Mastercard, Skrill, Neteller, and Bitcoin. The minimum deposit amount is £10, and the maximum deposit amount is £5,000 for Visa and Mastercard, and £10,000 for Skrill and Neteller. Bitcoin deposits have no maximum limit.
| Method | Minimum Deposit | Maximum Deposit | Processing Time | Fees |
|---|---|---|---|---|
| Visa | £10 | £5,000 | Instant | None |
| Mastercard | £10 | £5,000 | Instant | None |
| Skrill | £10 | £10,000 | Instant | None |
| Neteller | £10 | £10,000 | Instant | None |
| Bitcoin | £20 | Unlimited | Up to 1 hour | Variable |
How do I withdraw my winnings?
To withdraw your winnings, simply log in to your account and click on the «Withdraw» button. You will need to select your preferred withdrawal method and enter the amount you wish to withdraw. The minimum withdrawal amount is £20, and the maximum withdrawal amount is £5,000 for Visa and Mastercard, and £10,000 for Skrill and Neteller. Bitcoin withdrawals have no maximum limit.
| Method | Minimum Withdrawal | Maximum Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Visa | £20 | £5,000 | 3-5 business days | None |
| Mastercard | £20 | £5,000 | 3-5 business days | None |
| Skrill | £20 | £10,000 | Up to 24 hours | None |
| Neteller | £20 | £10,000 | Up to 24 hours | None |
| Bitcoin | £50 | Unlimited | Up to 1 hour | Variable |
Golden Genie Casino: Games and Software FAQs
What types of games are available at Golden Genie Casino?
Golden Genie Casino offers a wide range of games, including slots, table games, and live dealer games. Some of the most popular games include slots from NetEnt and Microgaming, as well as table games like blackjack and roulette. The casino also offers a variety of live dealer games, including Evolution Gaming and Playtech.
Can I play games on my mobile device?
Yes, Golden Genie Casino is fully optimized for mobile devices, and players can access the casino and play games on their smartphone or tablet. The casino offers a range of mobile-friendly games, and players can log in to their account and play games on the go.
Golden Genie Casino: Bonuses and Promotions FAQs
What is the welcome bonus offered at Golden Genie Casino?
The welcome bonus at Golden Genie Casino is a 100% match bonus up to £500, plus 100 free spins. The bonus is available to new players who make a minimum deposit of £20, and the wagering requirements are 35x the bonus and deposit amount.
| Bonus Type | Bonus Amount | Wagering Requirements | Minimum Deposit | Eligible Games |
|---|---|---|---|---|
| Welcome Bonus | 100% up to £500 + 100 Free Spins | 35x bonus + deposit | £20 | Slots |
| Reload Bonus | 50% up to £200 | 30x bonus | £20 | Slots and Table Games |
| Free Spins | 50 Free Spins | 40x winnings | £25 | Specific Slot Game |
Golden Genie Casino: Security and Support FAQs
Is Golden Genie Casino licensed and regulated?
Yes, Golden Genie Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. The casino is also certified by eCOGRA and
How can I contact customer support?
Golden Genie Casino offers 24/7 customer support, and players can contact the support team via live chat, email, or phone. The support team is available to answer any questions or concerns, and can provide assistance with account registration, deposits and withdrawals, and game play.
FAQ: Quick Answers to Your Burning Questions
Is Golden Genie Casino a legitimate online casino?
Yes, Golden Genie Casino is a legitimate online casino that is licensed and regulated by reputable authorities. The casino is known for its fair and random games, and offers a safe and secure gaming environment for players.
Can I play Golden Genie Casino games for free?
Yes, Golden Genie Casino offers a range of free games that players can try out before making a deposit. The casino also offers a range of demo games, which allow players to test out the games and get a feel for the gameplay before playing for real money.